Introduction #
The Hub Balance is a pivotal feature of trendhub that allows Hub creators to incentivize participation and reward community engagement. This section provides a comprehensive guide on managing the Hub Balance effectively.
Loading the Hub Balance #
To load the Hub Balance:
- Navigate to your Hub’s dashboard.
- Click on the ‘Hub Balance’ section.
- Select ‘Add Funds’ to load the balance with the desired amount of money.
- Choose your payment method and complete the transaction.
Ensure your Hub has sufficient funds to cover the intended rewards for participants.
Viewing Balance and Transactions #
- Current Balance: Displays the total available funds in your Hub’s account.
- Transaction History: A log of all the credits loaded and debited from the Hub Balance.
Regularly check the balance and transaction history to keep track of funds and ensure transparency.
Distributing Rewards #
Rewards are distributed at the end of a Hub’s lifecycle. To set up the distribution:
- Decide the reward amounts for the top-voted items.
- Configure the ‘Distribution Key’ based on user engagement and item popularity.
- Confirm the distribution settings and save them.
The system will automatically distribute the rewards to users who voted for the most popular items at the Hub’s conclusion.
Refunding Balance #
In the case where a Hub is canceled or there are excess funds:
- Go to ‘Hub Balance’ and select ‘Refund’.
- Choose the amount to be refunded or select ‘Refund All’ to clear the balance.
- Confirm the refund, and the amount will be credited back to the original payment method.
Check the refund policy for any applicable terms and conditions.
Security and Compliance #
- Ensure all transactions are secure and comply with the platform’s financial policies.
- Review the legal compliance related to monetary transactions in your jurisdiction.
The security of your Hub Balance is paramount. Adhere strictly to all security protocols and legal requirements.
Best Practices #
- Monitor your Hub’s engagement to adjust the rewards accordingly.
- Communicate clearly with your community about the rewards and distribution process.
- Keep the balance funded just enough to cover rewards to minimize the need for refunds.
By following these practices, you can manage your Hub Balance effectively, ensuring a rewarding experience for both you and your community.